Why is my Water Bill so high?

HCMUD4122024-03-12T12:54:28-05:00March 12th, 2024|

There are many reasons why you might receive a higher than usual water bill but the main reason would be an undetected water leak on your property.

Have you downloaded the EyeOnWater App yet? EyeOnWater.com

The EyeOnWater app will enable you to track your water usage at your residence daily. You will be able to monitor, and have a better understanding of how much water is being used during irrigation. Most importantly, having the ability to set up notifications on the app to inform you of an undetected leak on your property.

Stage 2 Drought Rescinded

HCMUD4122023-12-18T09:45:19-06:00December 18th, 2023|

The City of Houston rescinded Stage Two of the Drought Contingency Plan and returned to Stage One, effective December 14, 2023. 

Stage One calls for the following voluntary water conservation efforts:

Limit outdoor watering to twice a week between the hours of 7PM and 5AM with the following schedule:

• Sundays and Thursdays for single-family residential customers with even-numbered street addresses
• Saturdays and Wednesdays for single-family residential customers with odd-numbered street addresses
• Tuesdays and Fridays for all other customers

Water customers are also reminded to continue everyday efforts to prevent the loss of water:

• Check and repair water leaks, including dripping faucets and running toilets
• Check sprinkler heads to make sure water is not spraying into the street or directly into a storm drain

These voluntary efforts will help Houston reduce water use by 5%. The public will be notified if Stage One water conservation measures have been lifted.